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Frequently Asked Questions
Contact us For Any Questions
how do I download my items after purchase?
After completing your purchase, you will receive an email with a download link for your items. You can download it immediately or access it later from the email.
Can I re-download the items after my initial download?
After completing your purchase, you will receive an email with a download link for your items. You can download it immediately or access it later from the email.
What should I do if I don't recieve my download link?
If you haven’t received the download link, please check your spam/junk folder. If it’s still missing, contact us through the “Contact Us” section on our website.
How long do I have access to download my items?
You can download your items anytime. The download link in your email will remain active.
What if I encounter an issue with my order?
If you face any issues with your order, please reach out to us via the “Contact Us” section, and we’ll assist you as soon as possible.
How do I contact support for help with my order?
You can contact our support team through the “Contact Us” section on our website, and we’ll get back to you promptly. You can also send a direct email to us at: savy.saurabh@anchoraffiliates.com
What is your refund policy?
We do not offer refunds for digital items once they have been downloaded. However, if you receive the wrong item, we will be happy to exchange it for you. Please contact us through the “Contact Us” section on our website or send us a direct email at savy.saurabh@anchoraffiliates.com, and we will assist you with the exchange process.